Exceptions

22 open · ranked by severity

  • SHP-7124665Customs holdhigh

    Customs documentation

    Commercial invoice mismatch flagged by destination customs authority.

    Opened Aug 9, 4:00 PM

  • SHP-7165240Customs holdhigh

    Customs documentation

    Commercial invoice mismatch flagged by destination customs authority.

    Opened Jul 3, 9:26 PM

  • SHP-2401881Customs holdhigh

    Customs documentation

    Commercial invoice mismatch flagged by destination customs authority.

    Opened Jul 3, 4:34 PM

  • SHP-3450481Delayedmedium

    Capacity shortfall

    Linehaul overbooked; freight rolled to the next available departure.

    Opened Aug 2, 7:04 PM

  • SHP-8236369Delayedmedium

    Weather delay

    Severe weather at transit hub has grounded outbound departures.

    Opened Jun 23, 4:25 AM

  • SHP-2738202Delayedmedium

    Damaged packaging

    Outer packaging compromised during handling; repack in progress.

    Opened Jun 7, 3:11 AM

  • SHP-4098007Failed deliverylow

    Address unverified

    Delivery address failed validation and requires confirmation.

    Opened Aug 1, 7:28 AM

  • SHP-4384997Failed deliverylow

    Address unverified

    Delivery address failed validation and requires confirmation.

    Opened Jul 13, 6:46 AM

  • SHP-5670642Failed deliverylow

    Recipient unavailable

    No authorised signatory present at the delivery window.

    Opened Jul 3, 6:24 AM

  • SHP-9665036Failed deliverylow

    Recipient unavailable

    No authorised signatory present at the delivery window.

    Opened Jun 30, 10:46 PM

  • SHP-8922118Failed deliverylow

    Address unverified

    Delivery address failed validation and requires confirmation.

    Opened Jun 29, 7:07 AM

  • SHP-4386094Delayedlow

    Recipient unavailable

    No authorised signatory present at the delivery window.

    Opened Jun 24, 8:34 PM

  • SHP-1042849Delayedlow

    Address unverified

    Delivery address failed validation and requires confirmation.

    Opened Jun 23, 7:38 PM

  • SHP-9867835Failed deliverylow

    Recipient unavailable

    No authorised signatory present at the delivery window.

    Opened Jun 22, 6:31 AM

  • SHP-8623641Delayedlow

    Address unverified

    Delivery address failed validation and requires confirmation.

    Opened Jun 19, 4:19 PM

  • SHP-4498204Delayedlow

    Address unverified

    Delivery address failed validation and requires confirmation.

    Opened Jun 14, 11:18 AM

  • SHP-7500602Failed deliverylow

    Address unverified

    Delivery address failed validation and requires confirmation.

    Opened Jun 7, 12:25 AM

  • SHP-1511276Failed deliverylow

    Recipient unavailable

    No authorised signatory present at the delivery window.

    Opened Jun 4, 9:50 PM

  • SHP-2931071Failed deliverylow

    Recipient unavailable

    No authorised signatory present at the delivery window.

    Opened Jun 4, 3:24 PM

  • SHP-9751653Failed deliverylow

    Recipient unavailable

    No authorised signatory present at the delivery window.

    Opened Jun 4, 5:48 AM

  • SHP-9889829Failed deliverylow

    Recipient unavailable

    No authorised signatory present at the delivery window.

    Opened Jun 2, 7:16 AM

  • SHP-8233052Failed deliverylow

    Recipient unavailable

    No authorised signatory present at the delivery window.

    Opened May 23, 5:21 PM

Playbook

Suggested next steps for demos

  1. Open an exception and walk through the detail page.
  2. Resolve it live — the timeline and KPIs update immediately.
  3. Use Inject exception during a pitch to create a dramatic moment.